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Employee Rights 

ARE EMPLOYEES ENTITLED TO PRIVACY AT WORK?

     The United States and California Constitutions guarantee the right to privacy. The right to privacy presumably imposes limitations on an employer’s right to install surveillance camera at work and monitor the phone calls, emails, and computer activities of its employees while in the workplace. 

      However, employers have argued that employees lacked a reasonable expectation of privacy in the workplace and employers have legitimate objectives in the surveillance and monitoring of the work premises.  Such objectives would include concerns about violence in the workplace, crime prevention, lost productivity, malicious software invasions, dissemination of proprietary information, and employer liability for inappropriate Internet and computer usage.

      The following are some of the areas in which employers may encroach upon an employee’s privacy rights at work:

      Workplace Video Surveillance

      Employers may install electronic surveillance on its work premises. However, effective January 1, 1999, the Labor Code prohibits employers from making audio or video recordings of employees in specific work areas considered to be private. Such areas include restrooms, locker rooms, or rooms designated by an employer for changing clothes. An employer may monitor these areas by video or audio only if authorized by court order.  Should any recording be obtained in violation of the statute, such recording cannot be used for any purpose.  The statute applies to all private and public employers, except for the federal government.

      While the law recognizes an employer’s right to protect its business against crimes by using video or other electronic surveillance, such use must respect the employees’ rights to privacy.  Some video surveillance in the workplace may be considered an unreasonable intrusion by the employer into their employees’ privacy. In the event of such conflict between the right of the employer to protect its business and the right of the employee to privacy, the courts will balance these competing rights.

      Telephone calls

      An employer may listen to an employee’s phone calls at work. For example, employers may monitor calls with clients or customers for reasons of quality control. However, when the parties to the call are all in California, state law requires that they be informed that the conversation is recorded or monitored by either putting a beep tone on the line or playing a recorded message. When employees are told not to make personal calls from specified business phones, the employee then takes the risk that calls on those phones may be monitored.

      Under federal case law, when an employer knows the call is personal, the employer must immediately stop monitoring the call. Interception or monitoring of telephone calls when the employer knows that the call is a private call and is made with the expectation of privacy violates federal law. If the employer has a policy prohibiting personal calls, however, employees could still be terminated for violating the employer's work rules.

      Computer and Internet activities

      Employers may legally monitor its employees’ computer and internet activities in the workplace. According to the federal Electronic Communications Privacy Act (ECPA), an employer-provided computer system is the property of the employer. Therefore, employers that provide employees with a computer system and Internet access are free to monitor almost everything that the employee may do with the computer and Internet access so provided.  Employers may emphasize this right to monitor computer and internet use by issuing a written policy to its employees regarding such use.

      At present, there are very few laws that spell out very clearly an employee’s right of privacy at work. Even more importantly, there are very few laws that directly regulate an employer’s monitoring of its employees in the workplace. If an employee is concerned about privacy issues at work, seeking experienced legal help may be a smart move.

© Law Offices C. Joe Sayas, Jr.
 

[C. Joe Sayas, Jr., Esq. is an experienced trial attorney helping to protect the rights of employees, policyholders, and consumers. Mr. Sayas has obtained multi-million dollar recoveries for his clients and their families in cases involving serious personal injuries, wrongful death, insurance claims, wage and hour (overtime) litigation and unfair business practices. He is currently Class Counsel to thousands of employees seeking recovery of back wages and consumers seeking damages arising from the sale of insurance policies. He is a graduate of Georgetown University Law Center Washington, D.C. and the University of the Philippines.]

Disclaimer: As a public service, the Law Offices of C. Joe Sayas, Jr. has prepared informative articles on topics of interest to consumers and policyholders. Nothing contained in these articles should be construed as creating or intending to create an attorney-client relationship or purporting to give legal advice on individual matters. Due to constant changes in the law, exceptions to general rules of law, and factual differences, please seek professional legal advice before acting on any matter.


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