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Library - Consumer Rights
Consumer Protection
WHEN THE
JURY SPEAKS,
CORPORATE AMERICA LISTENS!
(Why the Dominos Pizza Jury Made a Difference)
Can a jury verdict affect the way a company does business? Can it
change corporate policy? Can it do something good for society? The
answer is yes. And this is a strong reason why we should protect the
jury system.
After a jury in St. Louis awarded $78 million in
punitive damages against Domino's Pizza, the world's largest pizza
delivery company finally dropped its fast delivery policy. Domino's
previously guaranteed delivery of its pizzas within 30 minutes, and
gave customers $3 off for late pizzas.
However, this enticing marketing strategy has led to
hundreds of claims against Dominos as people were injured by the
delivery drivers. This policy has been blamed for causing Domino's
drivers to speed and drive recklessly, to meet the 30 minute
deadline.
In the St. Louis case, Jean Kinder suffered head and
spinal injuries when a Domino's driver ran a red light and smashed
into her car. Kinder and her daughter were on their way to a bowling
alley when the accident occurred. The $78 million figure was
apparently the amount Domino's paid in one year to customers for
late pizzas.
This case demonstrates the importance of our jury
system. In recent year, corporate interests have been pressuring
Congress to limit the amounts that juries can award in such cases.
If laws like these are passed, they will severely weaken our
system's ability to promote safe practices on the part of big
business. Because of large verdicts such as the one in the Domino's
case, companies are forced to modify or eliminate products that are
a threat to public safety.
In the past, products such as automobiles, asbestos,
and infant's cribs have been redesigned or removed from the market
in response to the threat of substantial jury verdicts. Without that
threat, companies will have far less incentive to take on the
expense of redesigning or removing dangerous products. The Consumer
Federation of America estimates that 6,000 deaths and millions of
injuries are prevented each year because of the threat of jury
verdicts against the makers of defective products. In order for our
jury system to continue serving this purpose, big corporate
lobbyists must not be allowed to tamper with it.
©
Law Offices C. Joe Sayas, Jr.
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[C. Joe
Sayas, Jr., Esq. is an experienced trial attorney helping to protect
the rights of employees, policyholders, and consumers. Mr. Sayas has
obtained multi-million dollar recoveries for his clients and their
families in cases involving serious personal injuries, wrongful
death, insurance claims, wage and hour (overtime) litigation and
unfair business practices. He is currently Class Counsel to
thousands of employees seeking recovery of back wages and consumers
seeking damages arising from the sale of insurance policies. He is a
graduate of Georgetown University Law Center Washington, D.C. and
the University of the Philippines.]

Disclaimer:
As a public service, the Law Offices of C. Joe Sayas, Jr. has
prepared informative articles on topics of interest to consumers and
policyholders. Nothing contained in these articles should be
construed as creating or intending to create an attorney-client
relationship or purporting to give legal advice on individual
matters. Due to constant changes in the law, exceptions to general
rules of law, and factual differences, please seek professional
legal advice before acting on any matter.
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